This dealership service department is best. They are attentive they LISTEN and they take care of the problem, As quick as they can keeping you informed all through the process. THEY ARE GREAT!!
They took three weeks to return my calls. Actually they never really returned my call but they did finally text back. So I would give the communication a low rating but when they took me in they did a great job putting on my rim and tire. I’m very happy with the end result.
I own B & B Auto Body in Norwalk , Ct . And I have been buying parts from Pat in your parts dept for many , many years . And because of him , I would never buy from anywhere else !! Your lucky to have a guy like him !!
I HAVE BEEN PURCHASING PARTS FROM FROM PAT. HIS KNOWLEDGE OF PROUCT IS EXTENSIVE AND REWARDING TO ME AS A CUSTOMER. I CAN"T IMAGINE. LIFE WITHOUT PAT SCHALLER. KEEP UP THE GOOD WORK. DOMINICK
I had gotten a flat tire at rush hour, scared me to tears, I called Schaller Honda to tell them, thanks to God and the salesperson that sold me my Honda I had purchased the tire protection. I brought my Honda in at around 5pm was out with a new tire by 5:50pm. Everyone was polite and helpful to me a 71 yr old nervous woman. I am very satisfied with the excellent service I received.
(ERIC) is the nicest salesmen and had the best experience with him. Very informative and did a very good job with helping us. Also his tablet kept having issues, made the process kinda slow but still we did have a good time, I think he deserves a better tablet.
Had the pleasure of working with Eric, he was very helpful throughout the entire process. From the moment I came in until the moment I received my car. Was very knowledgeable and patient and made sure his customer was happy, would recommend anyone to come here. Great experience.
Jhailin was great! Good team with everyone involved getting me into my new car!
I just picked up my new lease from Schaller Honda. It was a pleasure to work with Richard Small and I hope to again in the future. So easy to work with from start to finish! I have leased from 3 other auto dealerships and never received the time and attention that Mr. Small gave to me and my husband. I never felt pressured into anything which was great. All around great experience!!
Bought my 22civic from here. Have been getting services here and it’s been great. The videos from the technician (Marcello) are clear and detailed. And the young guy with long hair (smh forgot his name) is very nice.
I bought a GMC truck from Schaller Honda in May of this year, 2022. My representative for most of the experience was a gentleman named Jailen. From the first few minutes after arriving at the dealership to when Jailen introduced us to the finance manager, Jailen was both professional and very knowledgeable about the vehicle buying experience. If I were to buy another vehicle in the future, my first stop or phone call would be to Jailen to see if I can repeat the first experience we had with him. I would absolutely recommend asking for Jailen if you are looking ...
Jhailin was such an amazing salesman he understood everything i needed and i was satisfied with my experience at Schaller Honda!!!
Had a great experience they help me in every way thanks to Jhailin Mann
I bought my Jeep there about 3weeks ago now I had the pleasure of meeting a young man who was very knowledgeable about the cars they had there friendly, helpful, he went above and beyond , his professionalism was impeccable I definitely will be telling all my friends to stop by Schaller Honda in New Britain and ask for Jhailin M...and tell him Monique Douglas sent you!! You Won't be disappointed.
I have all kinds of satisfaction with Schaller Sales staff Mr. Rex and all other staff members.
This is my second time leasing from Schaller Honda in New Britain and I'm thoroughly pleased to say the least. My salesman Mir Alvi was great. Friendly, knowledgeable and attentive. He was able to work his magic and got me into my dream car for a great, affordable price. My previous salesman Dylan who is now a manager did the same when my credit wasn't it's best. I don't know how they do it, but they make it happen. So don't hesitate to give them a chance.
i had an AWESOME experience working with Jhailin really nice and very professional @ Schaller Honda in New Britain!!! A1 customer service, A1 communication. this is my 2nd car purchase with them, I'll probably do all my future business with Schaller and Jhailin!! thanks again guys!!
Deseriie was wonderful so happy we came here today and drove out with a car, would recommend
Good Customer service
I had a great experience working with Jhailin. He was very professional and give me the best deal ever ! he was consistent with communication and gave us significant details about ever call I wanted to look for. Overall he was one of the best and I will be going back. He was also patient and his manager was always amazing getting connections to make the experience of buying my car the best. I recommend him !!!!!
Schaller service department has great people working there. Willing to go above and beyond to work with you and are super friendly. Will also transport you back and forth from work or home.
Jhailin Mann and Mario Cipolla I want to the the time ans say thanks you for all your help. The service I receive was awesome. You guys understood my need. Treated me with respect and show that I count. Showing you guys care gores a long way. I'm satisfied with the service and the car. You guys need my worry and what I needed. I want to say thanks you for everything. I really appreciate it allot
Very professional staff and results! My 2003 civic thanks you !
Gigi was fabulous! Honest, reliable service.
Gigi was great! She went above and beyond to make sure my car was ready in a timely manner. Car is all fixed and running well…was very impressed
Timely and bill was reasonable.
After calling around to a few dealerships in CT and even some in MA, we decided to check out Schaller Honda and I’m very glad we did. It was by far the best car buying experience I’ve ever had. From the moment we walked in we felt very comfortable and no pressure whatsoever. The salesman we worked with was Richard Small, and I would recommend asking for him to help you out if you decided to use that dealer. He was more than helpful in every way, and doesn’t beat around the bush like most salesmen tend ...
I just leased a 2022 Honda HRV from Schaller Honda. And I'm very pleased to say my experience from start to finish was exceptional. Unlike other Honda dealerships (where it seemed I was dealing with young, inexperienced salepersons) Fred, Richard & Eric at Schaller are mature, highly experienced professionals who, first and foremost, understand the concept of Service and provide it expertly, in a first-rate fashion; in a manner that's at all times knowledgeable, trustworthy and reassuring. Special thanks to Richard for going above and beyond. (You sir, are the best of the best!) This transaction has cemented a ...
Very friendly and attentive, kept me posted on what they were doing , quick turn around
Rich was great! He made my new car purchase as seamless as possible and most importantly fun! Overall I really enjoyed my experience with this dealership and I love my new car 🤩😍
Excellent customer service experience. The staff was very friendly and helpful. Both the Parts and Service departments. Very easy to work with. Would definitely do business there again. Highly recommended!
GG Is the best to work with she is always so nice and pleasant to deal with she makes you feel like you’re the only customer she has to deal with I am sure she is overwhelmed with many customers and treats them all the same
Schaller Honda knows their business and are honest and caring to their customers. I especially want to highly thank Joshua for taking care of everything throughout the entire process. Thank you for the individual care and support knowing I’m making the right decision with my car. Thank you again, very much!
Fast service. Pleasant employees. Good experience.
Loriann was amazing. She made the process of purchasing my vehicle go very smoothly. She is very knowledgeable. I had a small issue a few days after purchasing. Loriann quickly got me an appointment for service and put me in a loaner. The service manager made sure my car was priority in the shop. Great service all around.
Super happy with the guys over at Schaller Honda!!! Brian and Mario were amazing! Fast and caring service.. and I’m hard to please! Bravo 🙌🏽 I will be coming to you guys from now on..
Used services for a recall on my car. Lisa who answered phone super friendly and scheduled me an appointment based on my availability. She also check me out. Gigi was my service advisor, she called me promptly when car was ready. Great service
Fast and efficient service for a synthetic oil change and tire rotation.Much more affordable than the oil change places, who never seem to reset your gauges when done.
My service experience was excellent. Josh in service kept me informed every step of the way. With parts delays caused by what’s going on around the world, they were still able to get the part and get my car back on the road. A big shout out to Josh, Chris and Roger the tech who made my experience as smooth as it could be. Thank you all for your professionalism.
Zachary is very friendly and gave me awesome service. I will be returning.
Excellent Service experience yesterday at Schaller Honda! Really liked dealing with the Service Advisor, Joshua. He was welcoming, pleasant and explained what needed to be done at a level a customer could easily understand.
Very organized and helpful from someone inexperienced in this field.
I got my car from here and the service was awesome, thank you so much to Tyler and the guys, they were very helpful
Omar was great jhalin and mike B
We had an awesome experience with the sales staff at Schaller! Piotr Jurkowski was our sales representative he was very kind, attentive and friendly. Frank in finance kept everything short and sweet and was very friendly as well. We will definitely recommend Schaller to anyone looking for a Honda, and will for sure go through them again in the future! 🙂
Josh was great and professional. Excellent work on car. I think it runs better than it did when we brought it. Would recommend Schallers for all repairs. Thank you for a great job.
The customer service I received today was amazing. Joshua assisted me today, he was very knowledgeable and helpful with my situation.
Josh was very professional and answered all my questions.
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