Customer Testimonials
Very nice representative.
I brought my car in to Schaller Honda because it was sputtering and the check engine light came on a couple of days ago. My initial estimate was $830…NOT COOL! I asked if there were any warranty/discount opportunities to be had and received a revised quote for $726, which wasn’t great but better and approved for the work to be done. When I picked up the car, I was expecting to pay over $770 after taxes, but ended up paying $625, which was still a lot, but MUCH LESS in comparison to the initial estimate. I want to give a shoutout ...
Fast and fair priced. The video inspection was great
Great Honda dealer! Thanks a lot!
The crew at Schaller's Used Auto center (Brian, Mario, and then Frank the Finance guy) were incredibly helpful. They found exactly what I needed, at the price I wanted, explaining all of the possibilities along the way. Buying a used car was completely painless!
Excellent service and communication
Hello, As always, the service at Schaller was great. A big thank you to Yira as well! CF
great service especially Gigi!!
Always great, courteous service.
They’re really quick here and friendly!!! Service videos provided are detailed and quick! Plus, they’re very open with scheduling for service/ repairs!
Yesterday my sister and I were on route 9 and ran over a milkcrate which stuck to our undercarriage-luckily we got off the next exit and rolled into schallers. A lovely employee came to our aid immediately-he and employees named carla and Yiyi spent a long while trying to extricate the crate- they were finally able to do so. They then put the car up on the lift to view the damage. These people dirtied their clothes and came to our rescue! We were able to take our elderly uncle to his biopsy in the knick of time. The first man ...
Fixed what needed to be fixed, price mostly stayed the same, good communication, techician kept me updated, provided trasportation for me to and from my home without me even having to ask. Today my experience was excellent, except $$, but owning and maintaining a car is not cheap so it is what it is. Thank You to Schaller Honda for giving me good customer service
Great service. Friendly atmosphere and technicians were nice. Had ride back home and also during pick which was great 👍🏾. 4 stars because it took a long time to get confirmation from state farm which delayed the cosmetic works on my rims. But overall, I had a wonderful experience
Very satisfied quality customer service
SCHELLER Did it again. Thank you Joe in parts and Gigi in service. And the whole team as usual.
I would give 10 stars if I could even 100 they are very good to me I never had any problems staff is very welcoming! Frank is the BEST he always there to help and explain everything! I tell my friends Honda in New Britain
Turned in my Honda Ridgeline for a recall had it back the same day for the rear crossbar and undercoating. They are always friendly there and answer questions. I like that they send out inspection videos that was cool.
Knowledgeable and caring service advisor and they back up their work
first things first, GIGI is phenomenal!!! I’d be lost without her lol. For me being a young woman knowing nothing about cars lol. I feel comfortable like I’m in good hands here. Never feel cheated or forced into doing anything. They make sure I understand everything before it’s being done. They communicate the entire time they have your card. They’ve accommodated me tremendously, by servicing me outside of business hours, covering my transportation while they service my car etc..
All of the staff members I met were very friendly. Took some time to talk with me and made me feel right at home as I waited for my service to be completed.
Quick professional service !
Great communication and service!
Had a great experience buying my car. From the moment I entered and was greeted till the moment I walked out driving away with my vehicle. Brian Rosenberg (sales guy) and his team were very professional. He made the transaction go very smooth and I was able to take vehicle home with me the same day. If you are looking for a great car and someone that will put you in the drivers seat please make sure to check out Brian Rosenberg. You won’t be disappointed. Definitely recommend Schaller to anyone!!!
Gigi was a doll with answering all my questions in regards to my vehicle. I appreciated the open communication she offered and I also really loved the fact that they had a courtesy vehicle to drive me to and from my appointment.
Amazing service,amazing people!
Great and fast service
My salesman was Richard Small,very friendly, easy to talk
Yira is fantastic in the service department. It’s such a relief to get great customer service.
Our service manager is top notch. She Has helped put car seats in loaners before to help my busy wife get moving quickly , accommodates no matter what and if a discrepancy occurs always goes above and beyond to fix the issue. Above and beyond service A++++.
Schaller is the best and everyone is user friendly. Great customer service.
My experience with Eric Caviasca was wonderful! He was very helpful and took his time explaining all of the bells and whistles of my new car. He made the whole process easy and stress-free. I would definitely recommend Schaller Honda and Eric.
Professional, it goes with what I expected. Buy a Honda , buy the best. I should know this is my third Honda. I named her Tina 😉
My lease was up and I was on the hunt for a new car. I got my first lease from Schaller and decided to give them my business again. Eric was my Salesman and he made the process easy and was very knowledgable, suggestive, and helpful. Within the hour I was ready to lease a Honda Pilot. I did have to wait two weeks for the Pilot to arrive at the dealership, but once the Suv arrived, I showed up to the dealership and within the hour, Eric and one of the Sales managers had me out the door. If ...
Good, straight forward, no pressure experience. We worked with Jhailin, Dylan, and Frank. Pleasant and very helpful (even post-sale). Thanks guys!
Quick and thorough service!
Easy scheduling my appointment and service was complete and efficient. Thank you again!!
Every thing went very well.
We recently purchased a used vehicle from Schaller. Jhalin was very attentive and helpful. He went above and beyond to make sure our needs were met.
I was helped out my Eric and I am extremely grateful I was. He was extremely relatable, and it never felt like he was after his commission. He spoke to me and my husband about our life and we bonded over the topic of food. When it came to the purchase, he did his best to show me what my options were and broke everything down. When everything was done, he didn’t just hand over the keys and say bye. He showed me the ins and outs of the car and helped me connect my phone to the apple ...
Every time I go to Schaller whether it's to buy a car or get service, it's always a pleasant experience. The employees are professional, knowledgeable and very friendly.
Friendly, knowledgeable, responsive
My first car shopping experience was very nerve wracking, and I was unsure I was going to find myself a car until we came to Schaller Honda. I had my eyes set on specific CR-V, and while we were looking around outside Richard Small came outside to help us out. He was very kind and made me feel much more comfortable about the entire process and allowed me to test drive a few similar cars to confirm what I liked and what I didn’t. Eric in finance was also very kind, funny, and honest, and I would highly recommend ...
This dealership service department is best. They are attentive they LISTEN and they take care of the problem, As quick as they can keeping you informed all through the process. THEY ARE GREAT!!
They took three weeks to return my calls. Actually they never really returned my call but they did finally text back. So I would give the communication a low rating but when they took me in they did a great job putting on my rim and tire. I’m very happy with the end result.
I own B & B Auto Body in Norwalk , Ct . And I have been buying parts from Pat in your parts dept for many , many years . And because of him , I would never buy from anywhere else !! Your lucky to have a guy like him !!
I HAVE BEEN PURCHASING PARTS FROM FROM PAT. HIS KNOWLEDGE OF PROUCT IS EXTENSIVE AND REWARDING TO ME AS A CUSTOMER. I CAN"T IMAGINE. LIFE WITHOUT PAT SCHALLER. KEEP UP THE GOOD WORK. DOMINICK
I had gotten a flat tire at rush hour, scared me to tears, I called Schaller Honda to tell them, thanks to God and the salesperson that sold me my Honda I had purchased the tire protection. I brought my Honda in at around 5pm was out with a new tire by 5:50pm. Everyone was polite and helpful to me a 71 yr old nervous woman. I am very satisfied with the excellent service I received.
(ERIC) is the nicest salesmen and had the best experience with him. Very informative and did a very good job with helping us. Also his tablet kept having issues, made the process kinda slow but still we did have a good time, I think he deserves a better tablet.
Had the pleasure of working with Eric, he was very helpful throughout the entire process. From the moment I came in until the moment I received my car. Was very knowledgeable and patient and made sure his customer was happy, would recommend anyone to come here. Great experience.
Jhailin was great! Good team with everyone involved getting me into my new car!
I just picked up my new lease from Schaller Honda. It was a pleasure to work with Richard Small and I hope to again in the future. So easy to work with from start to finish! I have leased from 3 other auto dealerships and never received the time and attention that Mr. Small gave to me and my husband. I never felt pressured into anything which was great. All around great experience!!
Bought my 22civic from here. Have been getting services here and it’s been great. The videos from the technician (Marcello) are clear and detailed. And the young guy with long hair (smh forgot his name) is very nice.
I bought a GMC truck from Schaller Honda in May of this year, 2022. My representative for most of the experience was a gentleman named Jailen. From the first few minutes after arriving at the dealership to when Jailen introduced us to the finance manager, Jailen was both professional and very knowledgeable about the vehicle buying experience. If I were to buy another vehicle in the future, my first stop or phone call would be to Jailen to see if I can repeat the first experience we had with him. I would absolutely recommend asking for Jailen if you are looking ...
Jhailin was such an amazing salesman he understood everything i needed and i was satisfied with my experience at Schaller Honda!!!
Had a great experience they help me in every way thanks to Jhailin Mann
I bought my Jeep there about 3weeks ago now I had the pleasure of meeting a young man who was very knowledgeable about the cars they had there friendly, helpful, he went above and beyond , his professionalism was impeccable I definitely will be telling all my friends to stop by Schaller Honda in New Britain and ask for Jhailin M...and tell him Monique Douglas sent you!! You Won't be disappointed.
I have all kinds of satisfaction with Schaller Sales staff Mr. Rex and all other staff members.
This is my second time leasing from Schaller Honda in New Britain and I'm thoroughly pleased to say the least. My salesman Mir Alvi was great. Friendly, knowledgeable and attentive. He was able to work his magic and got me into my dream car for a great, affordable price. My previous salesman Dylan who is now a manager did the same when my credit wasn't it's best. I don't know how they do it, but they make it happen. So don't hesitate to give them a chance.
i had an AWESOME experience working with Jhailin really nice and very professional @ Schaller Honda in New Britain!!! A1 customer service, A1 communication. this is my 2nd car purchase with them, I'll probably do all my future business with Schaller and Jhailin!! thanks again guys!!
Deseriie was wonderful so happy we came here today and drove out with a car, would recommend
Good Customer service
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