Customer Testimonials
Dropped off my car for service yesterday and I was was pleasantly surprised with how smooth the whole process went down. Their online tool for communicating with the technician is great. It showed me a video of their inspection findings and was able to pay through that link as well. I do think it was a little overpriced but I guess that's what you get for premium service and premium parts.
I brought my 2023 Honda CR-V hybrid for recall service today. As usual, I was greeted by a friendly service person who made sure he understood why I brought my car in for service. I took advantage of their shuttle service to go home and they picked me up at the end of the day and brought me back to pick up my car. I’ve always had great service with Schaller Honda; great people and great service!
Eli was a great sales consultant and helped us through all of our questions and concerns. Eli went above and beyond for us. Dylan was unresponsive to my outreaches regarding an issue however Eli solved it for us.
My salesperson was Loriann Close, not Dylan Celone. Loriann was very pleasant, extremely responsive, and very thorough. I would highly recommend her to anyone purchasing a vehicle
Efficient , courteous and respectful. They made the process pleasant and enjoyable the salesman Eli was remarkable and the finance manager was equally as helpful.
I worked with LoriAnn Close and she was amazing. I don’t know who the other names were on the previous page but she deserves all the credit. I observed all the other salespeople there while I waited during the sales process and she was light years ahead of all of them in terms of knowledge, understanding, helpfulness , class, and the ability to stay calm while her coworkers created roadblocks for her. (Side note: I don’t need to overhear 40 something salesmen talk about weed and alcohol on a open sales floor as I wait, not the time or place, ...
Very pleasant, experienced, knowledgeable and helpful to me. I would recommend this dealership to anyone.
very friendly and professional
Rich was great and love the car. Would recommend you guys to anyone in the market for a car.
I highly recommend Schaller Honda! Desiree is just wonderful, she helped me get my first car in every aspect I want and in good deal. The whole procedure is really smooth and quickly, no back and forth. Dylan is very helpful as well!
Everyone was so helpful, kind, and easy going making for a great car buying experience!!
Very helpful and took very good care of us helping us through the sale and paper work very polite and respectful
Richard was very knowledgable, efficient and courteous. Amber promptly responded to emails with quotations and trade in pricing. Eli was efficient and informative with all documentation.
It was an excellent experience and I am very happy with my Honda Civic Sport!
Schaller Honda continues to earn my business! From getting a fair price on my trade-in to making the numbers work, the purchase of my new vehicle was easy.
Everyone was very courteous and helpful during the purchase and service of my 2025 Honda Passport. We had a great car buying experience. Our salesperson, Patryk, was very helpful and knowledgeable. He guided us through the process.
Their service was well done, swift & they communicated well throughout the process- (I really like their texting portal for videos & updates)! My vehicle is running great since I picked it up earlier today- I’m so relieved & I’m grateful for their service.
I had warranty work done on a pilot that was purchased out of state. 100% satisfied with Schaller service, thank
Richard was very helpful and accommodating. Great experience with everyone from the sale associate to finance.
We were treated very nicely and professionally and we were able to get a good deal on the car We were very pleased with the service
Precise and specific explaining the vehicle issue. Drop and pickup of vehicle for service is easy. Walkins also welcomed !
JJ was amazing I apreciate him for everything! He was fantastic! thank you so much!
This dealership had very kind people to work with! Patryk was great, very helpful and personable along with making the process of getting me into a new car, quickly, quite easy!
JJ was very helpful. Worked with me at the end of the day to help get me the lease.
I am a customer since 2008 and I have to say this last car transaction was the best experience I’ve had. Everyone took the time to make sure I was satisfied and treated me with respect. They did a fantastic job.
Everyone was very helpful and answered all my questions. I love my car and would recommend Schaller.
my parents buy cars here all the time & since i was just 2 years old! now it’s my turn that i can afford it! got my 2024 EV car here & i love it. the car makes me nervous so im constantly having to come in & bother them about it & they helped me so much ! great service from Patrick & Eli for helping me trade my old audi! they deserve a raise !!
Great sales experience. Knowledgeable sales staff. Would for sure buy again. Pricing very market competitive.
The service was well provided with honesty, integrity and respect. I found the experience pleasant.
Very nice service
Service was quick and easy. Video account of the service was an added bonus.
Went for oil change and overall inspection. Efficient and courteous service . Easy to get an appointment in a timely manner. I live much closer to another Honda dealer but find Schaller much more accommodating and nice. Local friends now ravel to New Britain as well.
Can’t say enough about how great my experience with Schaller and Rich Small in particular. They were very accommodating and I got a fantastic deal that no other dealer would even come close to.
It was a smooth transaction. They answered all my questions. They got me good financing.
Rich Small was very easy to work with. He explained all the differences between models. When the car was delivered he patiently explained all the features and options on the display screen. I will recommend him to anyone looking for a great person to work with on purchasing a new Honda. Thank you Rich!
The person an dealership helped us a lot, test drive was so good with honda CR-V and i am loving the vechicle now because of his help i was able to finalize the purchase of my new vechicle
Always doing a great job when repairing my vehicle and making sure it's in great shape. I recommend coming to schaller for your repairs. Service crew always keeps me posted and always tell me what's up and what I should and shouldn't do. These guys are great at schaller.
Not sure who Dylan is but SABRINA was the one to help me out and she did a FANTASTIC job!
Richard Small is the best salesman. Low pressure but incredibly personable and kind. He followed through and was very helpful.
Very nice experience was able to leave dame day with my car everyone was pleasant
Customer service was incredible and my car I purchased has been amazing thus far! Would come back again for future vehicle purchases!
I was in a pinch and needed to trade my car in immediately and have the option to walk away the same day with a new car. I had specific requirements, mainly payments not being insane. I worked with "Rey" and he let me know he was still fairly new. Let me tell you something, this man went above and beyond to assist in the purchase. He was extremely pleasant to work with as well. He did not push a more expensive car or sell me crap I didn't need. I will recommend this dealership and sales ...
The staff were very helpful and the women that worked with me was amazing!!! I will be recommending this dealership.
Great and supportive Really helped me find what was right for me Appreciate the help
Ray is a great salesperson, very accommodating and helpful! You need more like him..we are looking forward to doing more business down the road
JJ was great. I think we got a good deal on my new Honda CRV. So far so good.
Very happy with my vehicle purchase and service the team is friendly responsive and care about the customer
Great customer service. Great people. Rich, Mike, Dillon, Frank, Pat, and others were respectful and professional.
They care about the person walking through the door, you are more than a customer to Schaller Honda! No need to go anywhere else.
They got back to me quicker than anybody else. Nick, Olivia, Jay Jay were great! And believe it was Fred? with the quick reply, I was in between two test drives at EH KIA when he called about the vehicle@
Had a great experience while buying my car. Very accommodating and listened to my needs
Overall experience was favorable with everyone we dealt with.. Will come back again when necessary.
Very friendly and engaging. Would do business with them again. I would definitely recomend them to friends.
Quick and easy
Loriann was fantastic to work with!! Thank you so much for all your help! Nikki Howard!!
It was a friendly environment and the people were accommodating to what I was looking for!
Sales rep Pat help us and explain all regarding car. Nice dealership and good Price.
It was my pleasure meeting JJ he was very nice and polite. I’m enjoying my new car, loving it .
I do not like this location at all. I’m doing this review only, because of Jonathan the best retailer i ever saw in my life i wish everybody to be like him i send my car for regular maintenance. He was polite, friendly, smart, fast to answer and fair person. If you have warranty and you don’t want to get overcharged for services, just ask for Jonathan. One more thing when you go to buy car from them they gonna try to convince you to buy every possible warranty for the car just read everything before purchase, they ...
We recently bought a Honda CRV from here. The whole process was incredibly smooth and quick. Our sales representative J J Jinks was very helpful and made sure everything was ready before we arrived for the pick up.
Fast service , polite staff, comfortable environment.
Lori was extremely busy - literally evryone that came in asked for her. Probsbly a good sign.
Over all experience was favorable, Salesman was excellent sales manager seemed a bit flippant and signage in dealership needs to be updated post covid
I came and left with exactly what I was looking for. The process went smoothly and everything was explained to me, and if I was confused, I would get another explanation as this was my first time buying a car so I wanted to make sure I understood everything. My parents have been long time buyers from this Honda dealership so I knew I would not be disappointed.
Service staff always listens to my concerns and keeps me informed as repairs are being done. That's why I keep coming back!
It was a great experience hopefully in three years. I’ll have to go back to get another vehicle. It was very, very nice.
Gave me the best deal of all the Honda dealerships. Very patient.,no pressure. This is my third CRV from this dealership.
Great service. The quality of the vehicle is excellent. I would recommend Honda to my friends & family.
I have brought many cars from Schaller Honda in the past and this was the best and fastest experience I ever had. Hats off Schaller.
I can honestly say this was the by far the best experience I have ever had purchasing a vehicle. The team at Schaller are top notch, especially my salesperson Desiree who from start of purchase to delivery was awesome.
Our sales associate was Rick Small. He was very helpful and professional. I would recommend him to anyone going to Schaller.
I go here when I am in Connecticut to get my car service so I can make sure it's right when I go back to North Carolina. Thank you all for making sure my car is perfect to get me home. Keep up the good work.
Amanda was such a great help. Super friendly and knowledgeable about the car. Would highly recommend her.
Good service fast an reliable good professional service great response he-make you understand service
Excellent service as always 😀
I really like Schaller. They're professional, helpful and friendly. I highly recommend Schaller for your next car purchase.
Amazing sellers , they helped me pick the right car and quick service ! Everything went smooth !! I recommend it !
We have bought all our Hondas at Schaller, so that was the first place we went to when looking for a new vehicle.
Lorianne Chase explained the Honda CRV and made the purchase process very easy. Would recommend her in the future.
Friendly and helpful Awesome staff and everyone very efficient. My new car was delivered without a problem!
Friendly, they work hard to find the right car to fit your needs and you're budget.
Great job! Eli was amazing! Great price and great service all around satisfied and will tell a friend. Give Eli a raise!
I had a very good experience with the sales person named Sabrina and I did meet with an insurance agent and also with Frank in finance. I wish that it was not in such a rush. I don’t think I made a good decision because I was rushed through the process.