Customer Testimonials
Took me on time. Estimated repair time and cost were accurate Good communication
Appreciate the work of the Schaller Honda team, in particular my advisor, Brittney. She went above and beyond in explaining the inspection report and service history of the vehicle. Strongly recommend.
I am so happy with my beautiful, new to me Honda Accord! The transaction was seamless for my trade in. My salesperson was knowledgeable and understood what I wanted in a new car. I will forever recommend people to shop with them!
Will recommend to all my friends and family forever! Felt very comfortable with the entire car buying process. If you need a new car you have to come to this dealership. You won’t be disappointed!
Great service twice in a row, the work was done quickly and Branden did a great job communicating through everything. Will definitely be back again
I recently purchased a 2019 Ford Edge from this dealership Mario and Mark were a huge help. I went in not knowing what I wanted and spent a lot of time test driving cars and after all their patience and accommodations I was happy with the car I selected! I would recommend working with them to put you in a new car 🙂
Easy to schedule service, flexible and easy to change times. Service was quick and reasonably priced.
Just got our CRV Hb Touring.. . Jovani was s awesome and all went smoothly . Direct to the point , no over selling and kept to the promises. @SchallerHonda JO is a valuable asset, preserve... him. Highly satisfied and recommend this place.
Super friendly! Fast quality service!
I come here all the time for an oil change and the service/staff is always stellar! Highly recommend this Honda location.
Service was great. Brittany was helpful and personable!
Very easy to make an appointment online to fit my busy schedule. Service was prompt and thorough. Technician clearly explained the service, recommendations, and options. Everyone was pleasant and helpful. I will definitely continue to be a loyal customer.
Quick, courteous and thorough!
Service department was excellent. If I need work done in the future I feel comfortable returning to Schaller Honda.
Schaller Honda dealership is exceptional! I want to extend my gratitude to Brittany whose great customer service and kindness made a difficult car situation a bit more bearable. A major plus is that they offer transport if you don’t want to wait in the shop for your service to be completed. They’re just great
Very friendly and very complete in the explanation and execution
Every time I come in for service, GiGi takes care of me. She along with the Service Director Chris are the reasons I will only ever have my car serviced here, and when the time comes, I will purchase my next car from Schaller as well.
Great service. Fast and accurate.
I’ve been bring my Hondas to Schaller since 2006 and have always received excellent service and advice on prioritizing work.
Best service
Best service department I've been to. And prices are nothing like you would expect from a dealer. I bring ally cars there even off brand vehicle
Fast and fair on the oil change I just had this morning a long with 3 wiper blades changed 98.00 other places charge for labor on top of the parts you replace on your car..
Great service and support folks My only complaint was thay no one told me about getting free tire rotation for my two oil changes with a winter special
Outstanding customer service!
Awesome!
I located the exact vehicle I wanted online but, since it was out of state, I couldn't get there right away. On top of that, I was a little concerned about the condition of the vehicle, as I was essentially making this deal sight unseen. Not only did Schaller hold the vehicle for me until I could get to them (six days later), but the car was in great shape and their price was the best price on the internet for the same vehicle - with lower mileage than I'd seen elsewhere! When I finally got there, Mario, ...
They were amazing great customer service fast and reliable great communication I definitely will come back
Very accurate detail and pricing on estimate of work to be done. All completed on time
In and out. Nice friendly staff
Fixed the electronic issue with my Clarity.
Brought my 2018 Accord LX in for an oil change, left with a brand new 2022 Accord Sport, Giovanni my sales manager was extremely friendly and helpful, the service department is very helpful, 2 years ago I gave them 1 star, but I believe that they fired the problem in service, and now there team is excellent. 10/5 Stars for customer service
Nice service
Excellent customer service.
Bought a new pick up truck here the other week. I worked with JJ who was very helpful. He walked me through all the features of the car and helped me set it up the way I liked before heading out.
Great service and communication
Good level of service which we all miss now a day.
Chris was wonderful and beyond helpful. Our experience was top-notch! We are extremely pleased with our new Accord. Recommended this dealership 100%!
Professional & knowledgeable
Good service
Service dept is excellent
Very hospitable. Professional friendly and quick service.
Great staff ,Great service.
Excellent friendly service
Great overall experience. Mark was very knowlegable w/inventory, pricing, pros/cons of vehicals and most importantly - he wasn’t a pushy salesman which is awesome! Mario was friendly and answered lots of questions and resourceful for all the options available to me. Amber provided the links to the cars on the lot which brought me to Schaller. Well oiled machine - highly recomended! The only reason for 4 stars and not 5 is due to the time spent on paperwork.
These guys always do a great job for me.
I came in to finance my lease buyout and Mir gave me a great offer on a new car instead, totally worth it and he was friendly professional and great to deal with! Highly recommend.
Service Manager, Sarah was awesome. No pressure to have extra work done.She explained what I needed to have done right away and what could wait for a later date. Wait time wasn't bad and waiting area was very clean and quiet.
Very nice representative.
I brought my car in to Schaller Honda because it was sputtering and the check engine light came on a couple of days ago. My initial estimate was $830…NOT COOL! I asked if there were any warranty/discount opportunities to be had and received a revised quote for $726, which wasn’t great but better and approved for the work to be done. When I picked up the car, I was expecting to pay over $770 after taxes, but ended up paying $625, which was still a lot, but MUCH LESS in comparison to the initial estimate. I want to give a shoutout ...
Fast and fair priced. The video inspection was great
Great Honda dealer! Thanks a lot!
The crew at Schaller's Used Auto center (Brian, Mario, and then Frank the Finance guy) were incredibly helpful. They found exactly what I needed, at the price I wanted, explaining all of the possibilities along the way. Buying a used car was completely painless!
Excellent service and communication
Hello, As always, the service at Schaller was great. A big thank you to Yira as well! CF
great service especially Gigi!!
Always great, courteous service.
They’re really quick here and friendly!!! Service videos provided are detailed and quick! Plus, they’re very open with scheduling for service/ repairs!
Yesterday my sister and I were on route 9 and ran over a milkcrate which stuck to our undercarriage-luckily we got off the next exit and rolled into schallers. A lovely employee came to our aid immediately-he and employees named carla and Yiyi spent a long while trying to extricate the crate- they were finally able to do so. They then put the car up on the lift to view the damage. These people dirtied their clothes and came to our rescue! We were able to take our elderly uncle to his biopsy in the knick of time. The first man ...
Fixed what needed to be fixed, price mostly stayed the same, good communication, techician kept me updated, provided trasportation for me to and from my home without me even having to ask. Today my experience was excellent, except $$, but owning and maintaining a car is not cheap so it is what it is. Thank You to Schaller Honda for giving me good customer service
Great service. Friendly atmosphere and technicians were nice. Had ride back home and also during pick which was great 👍🏾. 4 stars because it took a long time to get confirmation from state farm which delayed the cosmetic works on my rims. But overall, I had a wonderful experience
Very satisfied quality customer service
SCHELLER Did it again. Thank you Joe in parts and Gigi in service. And the whole team as usual.
I would give 10 stars if I could even 100 they are very good to me I never had any problems staff is very welcoming! Frank is the BEST he always there to help and explain everything! I tell my friends Honda in New Britain