Customer Testimonials

Overall this place has great costumer service. They get you in and out. Can’t ask for more.

Always a great experience when buying a new vehicle from these guys. Shout out to Dylan C. for working hard so I could take my new car home right away. Excellent service! Highly recommended!

I came in knowing I wanted a 2018 Honda CRV EX, unfortunately the car wasn’t ready but Rich the Sales Associate helped me look around for some similar options. I ended up leaving with a 2019 instead and I couldn’t be happier!! Eric did the financing and I tell you I felt so at ease with the process. I didn’t feel pressured at all to buy a vehicle I didn’t want. The process was smooth and professional!! Thanks to the associates at Schaller Honda I went home the same day with a vehicle I love!! I will definitely ...

Fast and profesional service. Problem was fixed in no time. They helped with the transportation as well. I won’t go to any other Honda dealer in Hartford area.

I brought my car to Schaller Honda for Service yesterday. I was assisted by Gigi in service - she kept me in the loop through text messages and phone calls from when my car was going to be looked at, to the estimate on the cost up to when the work was complete. Her attention to detail was greatly appreciated... A great pleasure to work with Gigi and the Schaller team!

Excellent service!

🌟🌟🌟🌟🌟5x To The Entire Service Department At Schaller Honda

I got my Honda CR-V a few days ago and I am in love this dealer ship is awesome. Alexandra was very kind and made the experience easy and fast, the staff here is very professional and helpful. 😊

Exceptional service from the moment I called to make appointment to when I drove away! Particularly appreciated service rep checking ignition switch avalability and ordering overnite. Josh was very personable and efficient -- inspires confidence in entire dealership. Sold!!

Our Sales Consultant Alexandra Z. was very efficient, courteous and knowledgeable. She was enthusiastic even in the 90* heat. I was in and out in under 4 hours. It's my experience (sixth car) that this is fast for buying a vehicle.

Went to Schaller Honda in New Britain for my A13 service.. Josh was great( think he is new there) and for a change this time they called me and updated the status of my vehicle.. hope they continue to do their job so that I don’t have to edit this review.. Great job Josh and team!

Was very impressed with the attention to detail and the video of the service person going through my car and explaining what was good and what needed to be done. They didn't try to over sell anything and did exactly what I needed to have done. Very happy with my experience ☺

I just bought a car with Brian who was an amazing salesman and worked with my budget. I was driving a car I hated, base model and was able to get into a brand new one with all the features I wanted paying what I was paying before. I highly recommend you go see him if you’re looking for an easy car buying experience!

The Schaller Honda is one of the best dealers ever. I bought my Honda Pilot yesterday and Tyler and Marcus gave me a very good experience. They're real professionals, bringing me the advices about what car is more convenient and a good financial plan. I've been in different dealers but that was the best experience. Thanks guys!!!

My service rep Josh was super friendly and nice. He did everything he could to get me the service I needed and exactly what I wanted. I could not have been more pleased

These guys take their time to make sure your vehicle is safe and secure before you walk out the door. Prices are fair, their service is excellent. Considering how many people they are able to service a day, they do an excellent job.

I’ve had the best experience at this dealership! Mario was very help and helped me find the best vehicle to fit my budget. Everyone was very kind and helpful. Felt very comfortable and love my new vehicle!

Very good experience, my car salesman was amazing. Gave me time to think and showed me all the options that were available and was very at communicating with me about what was going on throughout the process. Was close by throughout everything in case we needed help and was a great help.

I just happened to spot Schaller Honda on my way home from work. I knew that I wanted a Honda but wasn't sure where to even start. Ally Zoreiqi spotted me looking a bit lost in a sea of cars. I can't even begin to tell you how amazing she was at helping! She asked some questions about budget and what I liked and didn't like. She gave me some cars to test drive and broke down my likes and dislikes again until she found the absolutely perfect car for me! There was no pressure what so ...

Josh I believe his name was. New guy from PA... was very cool and helpful. I will definitely return. Thanks for the excellent customer service

I am very happy with the service I got from the service department. My representative, London was the best. I am very happy with her professionalism and her attentiveness.

Great service very friendly

Friendly service at a good price. Thank you Gigi and Laurie for a nice experience at the dealership today!

Went for service for both my cars. Great experience both times. Staff was helpful, nice.

Very good service as usual. Had to learn the new messaging system for services. Sat in the waiting room listening to the dinging not sure what it was for but the service tech clued me in.

I love the service

Great experience. Alexandra was very helpful and made it possible for my son to get the payment and car wanted. I would highly recommended her.

Alexandra was super kind and helpful assisting me in my purchase.

Outstanding service .. Brian is excellent at helping you get into a vehicle that suits your needs I highly recommend you deal with Honda Schaller !

I trust them not to tell me to get service I don’t need great shuttle service!

Had a great experience purchasing my new vehicle! Ally my sales person was very attentive. She listened to all my needs and met every single one of them! I couldn’t be happier with my purchase! A usually hard process was made extremely easy because of Ally and the sales managers that helped! Highly recommend!

I had an amazing experience shopping for My dream suv Ally Assisted me through the whole process and showed me exactly what I was looking for a black (2018 Acura MDX Sports Utility) and I love it! The process was very easy, Ally took her time with me gave me all the details I needed, answered all my questions, and after the purchase she followed up with me. She is amazing, if you are looking for a Great Car/Suv/Truck Ask For Ally At Schaller Honda In New Britain. Highly recommended.

Went for service at Schaller Honda. The staff was extremely helpful. There new system actually includes a video of findings on your cars service in spection. Following that you receive a list of recommended service interventions complete with price estimate. You can select which recommended services U want this visit. Only suggestion would be for them to keep the list of suggested services available after you have made your selections,so U could use for future reference...Right now, after selecting, the service recommendation list is no longer available. Excellent experience overall.

Service video is an excellent tool! Service was within an hour as was mentioned.

Brian Serrano was great ! Mike sales manager was great! Frank in fiance was a great help. I highly recommend this dealer for anyone looking for a car. Thank you guys for all your help!

Well recommend Honda dealership of Connecticut

I bought my car in 2019 and they have been good to help keep my car serviced and road ready. I also enjoyed the very kind people who helped me A special thanks to London and Lisa.

Very happy with the service. Fast and easy.

Excellent service. Antonio was a pleasure to work with and handled all my issues

Purchased a vehicle with the help of Yafari from used sales and it was overall a 10/10 experience. He was very helpful and friendly and he got things done QUICK after I told him which car I wanted.

I'm so glad I found Mike! I had a terrible experience with the car I had bought previously, and Mike was not only helpful, but knowledgeable with all the questions I had. He has also made himself available to answer any questions I have had since my purchase. Thanks Mike for going above and beyond, I love my new ride!

Brain Serrano was great. Up front and good to work with.

This was my first car and the first place I chose to go to due to the convenience of location. At first it seemed like it was going to be difficult but with the help of Alexandra it became the smoothest interaction. She asked what I wanted and found me a good deal. I love my car and thank her so much!

Got my dream car fast and easy with the help of Ally. She answered every question I had and helped me during the whole process of purchasing the car. She’s the real MVP!!

No complaints from me. From the start Ally and the team listened and pointed me in the direction of my new 2018 Camry. Ally kept in touch with me through the whole process. Shout out to her and the team for their excellent work. I’m very happy with the new ride.

I had the sales person Ally at Schaller Honda and she was a pleasure to work with. She made sure to consider my budget and made the car of my dreams work for me. There were only minor concerns about the car which she addressed with a good sense of humor. The process of buying the car was fast and easy, which was a big relief. I would highly recommend working with Ally to anyone looking to buy a car.

Working with Ally was a wonderful experience. She was very nice, understanding and accommodating to everything that I was looking for. She was able to get me into a car that I’ve always wanted with reasonable payments. I am very pleased with my purchase and her customer service. Thank you so much!

Brian,Dylan and sales manager Mike were great through the process. Highly recommend !

I had totaled my car ..My boy Mario got me setup and in a new one quick and easy

Mario was the best EVER he was right on point and time 💯

I went to see Brian Serrano (sales person)and Mike Bates (sales manager )and there service was great had no problems and got us what we wanted and the team there was great I would tell anybody looking for a car they need to go there

Thank you Allie!